Hundreds of thousands of heat network customers to benefit from fairer energy prices

Hundreds of thousands of heat network customers could benefit from fairer energy prices under new plans unveiled by government today (4 August).  

Under the proposals, homes and businesses supplied by heat networks would receive greater consumer protections currently only afforded to those on traditional gas and electricity contracts.

This would ensure fairer prices through their inclusion in a potential future price cap on energy bills, consistent standards for quality of service and supply of heat, backed up with regular and clear bills.